Effective Date: 2023-12-28
Refund Policy:
At RabbitGuy.com, we prioritize customer satisfaction. If, within 15 days of delivery, you find our product or service unsatisfactory or if there was an error in the delivery process, we offer a refund policy to address such instances.
Conditions for Refund:
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Product/Service Dissatisfaction: If you are dissatisfied with the delivered product or service, you may be eligible for a refund. Please contact our customer support team via WhatsApp within 15 days from the date of delivery.
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Incorrect Delivery: In the event that the delivered product or service is not as per your order specifications, we will gladly issue a refund. Please notify us within 15 days of receiving the incorrect delivery.
Refund Process:
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Contact Support: To initiate the refund process, please reach out to our customer support team via WhatsApp.
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Provide Details: Clearly state the reason for your dissatisfaction or the nature of the incorrect delivery. Attach relevant documentation or evidence where necessary.
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Review Process: Our team will thoroughly review your case and respond to your refund request within 5 business days.
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Refund Approval: Upon approval, we will process the refund to the original payment method used during the purchase.
Note: The refund policy is applicable within 15 days from the date of delivery. Beyond this period, refund requests may not be considered.
Contact Information:
If you have any questions or concerns about our Refund Policy, please contact us via WhatsApp.
By using RabbitGuy.com, you agree to abide by these terms and conditions outlined in our Refund Policy. RabbitGuy.com reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically.
Thank you for choosing RabbitGuy.com!